Privacy Policy

1. Commitment to Privacy

Nexora AI Solutions ("Nexora AI", "we", "us") values the confidentiality and privacy of our clients and their end customers. We comply with applicable Canadian federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

When you interact with our website or submit consultation requests, we collect standard business contact details including your full name, business name, business email address, phone number, and operational requirements.

For deployed client chatbots, conversational inquiry data is routed securely to the client's designated CRM or notification endpoint and is not sold, rented, or repurposed for unauthorized third-party marketing.

3. Use of Information

We use collected information solely to:

• Coordinate discovery consultations and review business needs.
• Deliver, configure, and maintain agreed digital subscription services.
• Provide ongoing technical support and monthly status reports.
• Communicate critical service notifications and invoicing details.

4. Data Security & Storage

We implement industry-standard technical safeguards, encrypted connections (TLS/SSL), and authenticated platform controls to protect all collected client records and communications.

5. Inquiries & Privacy Officer

For questions regarding our privacy practices or to request updates to your business information, please contact:
Nexora AI Solutions
Privacy Officer: Samuel Gael Mahecha Medina
Email: nexoraai.canada@gmail.com
Phone: +1 (437) 263-5733